By Mukuma Musenga, CEO Kuala Tech When *115# Becomes an Insurance Branch How a USSD dial code became a live insurance distribution channel — and what it took to make it work. Airtel Money Zambia officially launched its Insurance Hub. Most people saw what they were meant to see: convenience. Dial *115#. Select insurance. Receive …
By Mukuma Musenga, CEO Kuala Tech As we move through 2026, some of the most important shifts in technology across Zambia and Sub-Saharan Africa are not coming from new tools or platforms, but from changes in the environment those tools operate in. The conversation is maturing. Regulation is more assertive. Expectations around data use are …
By Mukuma Musenga, CEO Kuala Tech During the past few days, I had the opportunity to join industry leaders at the Kenya Re 2nd Annual International CEOs Summit here in Lusaka. The discussions, which cut across insurance, banking, telecoms, regulation, and digital transformation, focused on one common thread: how do we build an ecosystem that …
